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Terms of Service

Last Updated: 31/12/2025

1. Agreement to Terms

By accessing or using ETLR's AI workflow platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our Service.

2. Description of Service

ETLR provides an AI-powered platform for building, deploying, and scaling workflows. Our Service allows you to create AI workflows, process events, and integrate with various systems and services.

3. Account Registration

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorised access

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorised purpose
  • Violate any laws in your jurisdiction
  • Infringe upon the rights of others
  • Transmit any malicious code, viruses, or harmful components
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to send spam or unsolicited communications
  • Reverse engineer or attempt to extract source code

5. Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

6. Fees and Payment

Certain features of the Service require payment. You agree to pay all applicable fees according to our pricing plans. Fees are non-refundable except as required by law. We may change our fees with reasonable notice. Failure to pay may result in service suspension or termination.

7. Data and Privacy

Your use of the Service is subject to our Privacy Policy. You retain ownership of your data but grant us a licence to process and store it as necessary to provide the Service. You are responsible for ensuring you have the right to process any data you submit through our platform.

8. Intellectual Property

The Service, including all content, features, and functionality, is owned by ETLR and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, ETLR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold ETLR harmless from any claims, losses, liability, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. You may cancel your account at any time through your account settings.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ETLR operates, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: support@etlr.io

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